The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Studio 21 Ltd
    17W516 Lake Street, Addison Il, 60101
    Copyright © 2011-2017 Studio 21 Ltd. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2017 Studio 21 Ltd. All rights reserved.



  • Privacy Policy
  • Quality Merchandise

    We only carry top quality merchandise from the world's leading manufacturers of adult products.

    Satisfaction Guaranteed

    Most Studio21Ltd.com purchases can be returned in person at the Studio 21 Ltd. retail store or shipped back to Studio21Ltd.com. Items must be returned within 30 days of purchase and must be in new and unused condition and contain all original packaging and accessories. You must have a receipt to accompany your return.

    PLEASE NOTE: In accordance with Federal Health codes; all adult toys, novelties, marital aids and intimate apparel that have been used and/or worn are not returnable under any circumstances. Studio 21 Ltd. will not accept returns on these items. Battery operated and AC powered products are individually tested prior to shipping and are only shipped if they are in working order. This policy is for the safety, health and hygiene of our customers and employees. Our customers can shop with the guaranteed assurance that the merchandise selected is new and unused at the time of purchase. Seller males no representation or warranty of any kind, nature or implied with respect to the merchandise. Buyer holds Studio 21 Ltd. harmless for and liability regarding the use of or fitness for a particular purpose.

    Privacy and Security

    Studio21Ltd.com is committed to keeping the information you submit secure and private. We strive to provide you with a fast and easy purchase process. We accept Visa, MasterCard and American Express. We use secure servers and encryption, so all of the information you provide is encrypted through a link to our commerce server. We do not make your information available to anyone. Your purchase will appear on your credit card statement as "Studio Enterprises" for you continued privacy. Your selections will be shopped in plain, discreet packaging with no indication of the contents. The return address label will read "Studio Enterprises".

    Studio 21 Ltd use of personal information that you may submit to Studio 21 Ltd through this Web site is governed by the Studio 21 Ltd Privacy Policy.



  • Consumer Agreement
  • The network of Studio Enterprises operated by Studio 21 Ltd. or its affiliates, is comprised Web sites and Web pages. Studio 21 Ltd. are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Studio Enterprises Web Site constitutes your agreement to all such terms, condition, and notices. Your use of a particular Studio Enterprises website included within the Studio 21 Ltd. Websites network may also be subject to additional terms outlined elsewhere on that website. Additionally, the Studio Enterprises Web Site may themselves contain additional terms that govern particular features or offers. In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Studio 21Lltd. website, then these shall control.

    PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE.

    By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this site.

     

    MODIFICATION OF THESE TERMS OF USE

    Studio Enterprises reserves the right to change the terms, conditions, and notices under which the Studio Enterprises Web Sites are offered, including but not limited to the charges associated with the use of the Studio Enterprises Web Sites. You are responsible for regularly reviewing these terms and conditions.

    USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION

    Unless otherwise specified, the Studio 21 Ltd. Web Sites are your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information software, products or services obtained from the Studio 21 Ltd. Web Sites.

     

    You may display and, subject to any expressly stated restrictions or limitations relating to specific areas of the Site solely for your own noncommercial use, or to place an order with Studio Enterprises or to purchase Studio Enterprises products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Studio Enterprises is strictly prohibited. Harassment in any manner or form on the Site or any of the Studio Enterprises Websites, including via email. And chat or by obscene or abusive language us strictly forbidden. Impersonation of other, including a Studio Enterprises employee, host, or representative or other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or outside of Studio Enterprises, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of use the Site to solicit others to join or become members of any other commercial on-line service or other organization.

     



  • Shipping & Delivery
  • After you place your order, you will automatically be emailed a confirmation. If you do not receive this confirmation within 24 hours, be sure to contact us to make sure your order was received.

    Your standard ground order will ship via UPS or U.S. Postal Service at Studio 21's discretion. All orders are shipped out as soon as possible, usually within 2 business days. While we make every effort to insure that all items from our web site are in stock, from time to time an item that you ordered may be temporarily unavailable. If that is the case, we will notify you as soon as possible and you will have the opportunity to backorder, change, or cancel your order.

    UPS will return packages to us after they make three delivery attempts and the U.S. Postal service will return packages that are unclaimed. If a package is returned to us and we to reship it, the customer will be charged to reship the package, even if they have selected free shipping on the original order. If a customer decides that they do not want their order shipped again, it can be picked up at Studio 21, Ltd.'s retail location or the order can be refunded minus the shipping fees.

    At this time, Studio21 Ltd. ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Studio 21 Ltd charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate.



  • Return Policy
  • Any orders involving damaged merchandise can be returned for a full refund or store credit. Please call ahead of time before returning due to any shipper claims that may need to be filed on your behalf. Any orders that are returned for any other reason will charged for a re-stocking fee (if applicable) and the credit will be issued for the products only on the same form that was used for payment at the time of purchase. All shipping charges are non-refundable. Any returns need to be shipped using a traceable system (i.e. UPS or Fed Ex), if any packages become lost/stolen/damaged during the return process, you the customer is responsible for the merchandise and therefore would not be available for any refund. Items can be returned for an exchange and the new item requested should be written on receipt accompanying the return.

    Cancellation Policy

    Orders must be canceled at least 2 business days in advance of ship date to qualify for a full refund.

    ATTENTION: Policy in regard to ANY Nasstoys products purchased from Studio21ltd.

    Please contact Nasstoys directly with any problems or concerns with your Nasstoys purchase(s). You can reach a representative by contacting them at sales@nasstoys.com or calling (800)-556-5562